• 7230001551
  • subhashag2020@gmail.com


Frequently Asked Questions (FAQ)


1. How do I place an order?

To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and complete your purchase.


2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, bank transfers, cash on delivery (COD), and mobile wallets. You can find more information about our accepted payment methods on the Payment Methods page.


3. How long will it take to receive my order?

Delivery times may vary depending on your location and the shipping method chosen. Typically, orders are processed and shipped within 1-2 business days, and delivery may take an additional 3-5 business days.


4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that customs duties, taxes, and other fees may apply to international orders. Customers are responsible for any additional charges imposed by their country's customs authorities.


5. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return the item within 30 days for a full refund or exchange. For more information, please refer to our Return Policy page.


6. How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.


7. How can I contact customer support?

If you have any questions or concerns, please don't hesitate to contact our customer support team. You can reach us via email at support@mordanaatamaker.com or by filling out the contact form on our Contact Us page.


8. How do I return an item?

If you need to return an item, please contact our customer support team within 30 days of receiving your order. We will provide you with instructions on how to return the item and process your refund or exchange.


9. Are your products covered by a warranty?

Yes, all our products come with a manufacturer's warranty. The warranty period may vary depending on the product. Please refer to the product description or contact our customer support team for warranty information.


10. Can I cancel or modify my order after it has been placed?

Once an order has been placed, it is processed immediately to ensure prompt delivery. Therefore, we are unable to cancel or modify orders once they have been submitted. Please review your order carefully before completing the checkout process.


11. Do you offer bulk or wholesale pricing?

Yes, we offer bulk and wholesale pricing for select products. If you are interested in purchasing large quantities or becoming a wholesale partner, please contact our sales team for pricing and availability.


12. How can I sign up for exclusive offers and promotions?

To receive exclusive offers and promotions, sign up for our newsletter. Simply enter your email address in the subscription form at the bottom of our website and click "Subscribe." You will receive updates on new products, sales, and special discounts straight to your inbox.


13. Do you ship to PO boxes or APO/FPO addresses?

Yes, we ship to PO boxes and APO/FPO addresses using standard shipping methods. Please make sure to provide accurate address details during checkout to avoid delivery delays.